Additional Thoughts on Criteria for Your Business Case Development

In a previous post, I talked about developing a criteria triangle, with the bottom being the systems/data layer, the middle the objectives/tactics layer, and the peak the strategic results layer. The objective is to make sure the criteria that you select hit in the middle and upper layers of the triangle, where folks work in the realm of …

Your Social Business and Community Strategy

We are now poised at the end of 2015, and one thing still holds true: an inescapable factor in today’s business environment is the constancy of change. Enterprises must adapt to new economic and business imperatives or wither and die; enterprises mastering the art of social business and communities can gain substantial and sustainable advantage. By …