Next-Generation ITaaS Includes ITOA

IT as a Service (ITaaS) is changing nearly every day. In the past, it was mainly about automating deployment through the contents of a service catalog. Today, it has grown to include IT operations analytics (ITOA). What matters isn’t whether we can select an application from a service catalog, but rather how we monitor and react …

VMware Layoffs: Don’t Fear the Reaper

After a week of rumors, VMware has finally unleashed the Reaper. Yesterday morning as of 9 am GMT, VMware has announced layoffs in multiple business units across the globe. I have heard that Burlington Canada Call Center has been closed in its entirety (98), although about 50% have been given the opportunity to work remotely. I am sure that this …

Observability, Repeatability, and Visibility

Everyone wants visibility into their hybrid cloud of all resources and subsystems. We have expounded upon this need over the years as well as on how to gain some level of visibility. The tools exist, as do the methodologies. What we need now is better observability. Visibility is inherent in many tools today, but observability …

Size of an Elephant: Why the Ability to Scale Is Important in Design

When I was a small child, I used to enjoy watching a Japanese language program. Called Monkey, it was all about a disruptive monkey with a massive ego. The monkey was turned into immortal being that could shrink and grow and travel on a flying cloud. Punished by the heavens for its transgressions, it was traveling with a …