Business Performance and Agility: Are We Measuring the Correct Metrics?

In the EUC world, it is euphemistically stated that the only performance metric that counts is user experience. What this means is that from a business and management perspective, it does not matter a single jot how much green is showing in your NOC view; if your users are not happy, you have a problem. …

IT Transformation: No Changes to Management

In previous articles, we discussed IT transformation in general, IT transformation and security, and the top-down and migration approaches to IT transformation. Now, it is time to discuss a method of IT transformation I call “no changes to management.” With this method, IT transformation happens by natural, existing means within the data center, by adding …

IT Transformation: Migration

In previous articles, we discussed IT transformation in general, IT transformation and security, and the top-down approach to IT transformation. In this article, we discuss migration as a means to IT transformation. Migration as a means to IT transformation hooks into an organization’s disaster recovery procedures, using these existing mechanisms to migrate workloads from on-premises …

Podcast with Adrian Cockcroft

I had the pleasure of recording a podcast recently with Battery Ventures Technology Fellow Adrian Cockcroft. Adrian is well known from his days at Netflix and can frequently be seen at major conferences presenting on DevOps, microservices, and cloud computing. Last month, both Adrian and I attended DockerCon in San Francisco. Our conversation started with …