Monitoring the Desktop: Covering EUC Completely

I have long had what some regard as an odd viewpoint on monitoring performance in desktop environments—which, when viewed from a traditional perspective, could be considered the case. To me, desktop monitoring covers all areas of performance monitoring, whether of physical desktops or of virtual devices delivered by way of a remoting protocol such as RDP, ICA, or PCoIP. …

Do You Own or Rent Your Home?

I’m always searching for different ways to communicate concepts. Ten years of delivering training will do that to you. Often a relatable metaphor can be very useful. We understand new concepts far more readily in terms of existing concepts. One metaphor that struck me recently addresses the difference between an enterprise IT solution and a cloud …