If DaaS provider is only focused on hosting a virtual desktop they are failing you. If you only provide a desktop to your customers – you will annoy them. You don’t deliver “a desktop” you deliver “a workspace”. RES Software have recently released a number of updates, new releases and patents that help put the Service into desktop-as-a-service. When considering your own enterprise desktop environment, or enhancing your DaaS offering – what tools are you using to automate delivery? Does the updated RES Software portfolio assist?