Where Is My Operations Swamp-Drain-O-Matic?

As SF author William Gibson said, “The future is already here—it’s just not very evenly distributed.” Some IT infrastructure teams live in a future where they are resolving every issue before there are problems for end users. These teams live in a nirvana where help-desk tickets are all requesting new accounts to be created for …

Next-Generation ITaaS Includes ITOA

IT as a Service (ITaaS) is changing nearly every day. In the past, it was mainly about automating deployment through the contents of a service catalog. Today, it has grown to include IT operations analytics (ITOA). What matters isn’t whether we can select an application from a service catalog, but rather how we monitor and react …

Creating a Din in the Cloud Market

Recently I spoke with Mike Chase of dinCloud regarding its desktop virtualization offering. I hadn’t actually come across dinCloud before, as it is a fairly youthful company. However, its VDI offering—which it refers to as HVD (hosted virtual desktop), making an important distinction, because the solution can be on-premises, off-premises, or hybrid—is effectively a separate, …

Is the Software Defined Data Center the Future?

VMware purchased Nicira, backed the Openflow Community, and is now touting software defined data centers (SDDC). But what is a software defined datacenter? Is it just virtualization or cloud with a software defined network? Or is it something more than that? Given heavy automation and scripting of most clouds, do we not already have SDDC? If not where are we going with this concept? What does SDN add to the mix?