Offering Cloud Services: Why is it so Limited?

There are many SaaS and Security SaaS cloud services out there, but they all lack one thing: full visibility. Why do these cloud offerings limit the ability to perform compliance auditing, forensics, and basic auditing against an organizations data retention, protection, and other necessary policies? Why not just grant the “right to audit”, or better yet, build a way for each tenant to perform their own audit down to the hardware? Why limit this by leaving it out of contracts as well as the technology? It is all feasible.